Here you will find tips and tutorials on using WordPress and our products and also other answers to frequently asked questions.

Frequently Asked Questions

Do I get free updates?

Yes, updates are free! Each AwoThemes purchase includes a full year of support and on-click automatic updates that can be done via your WordPress dashboard.

Is my site secure with your theme?

At AwoThemes we take security very seriously. We are completely committed to making and keeping our themes as secure as possible.

What will I need to use this theme?

Like any website, you’ll need to have your own domain and have self-hosted WordPress installed on a web hosting of your choice. Also, we recommend Jetpack for additional features.

Will you customize theme for me?

Yes. We provide customization services for any of our themes.

What’s your support policy?

Customer satisfaction is our top most priority. We take pride in providing our customers with professional and friendly support to ensure that our products suit their needs.

What’s your refund policy?

We offer a 14-day refund policy to all customers. If you are not satisfied with our products for whatever reason, then simply let us know within 14 days of purchase.

24/7 Support System

If you can not find the answer in the articles from the FAQ section, create a ticket in our support system. Our support team will respond to you within 5 working days.